Given the very unusual circumstances we are now experiencing, we are receiving an extremely high level of contacts. Rest assured, we are doing all we can to answer your calls and emails as quickly as possible, so the fastest way for you to contact us is as follows;
New bookingsIf you would like to make or have a question prior to new booking, please call: 0800 808 6660 or email us on email@example.com.Lines are open 7 days a week, Monday to Friday 9.30am - 8pm & Saturday - Sunday 10am - 6pm.
Customer CareIf you have made a booking over the telephone or on our website and would like to discuss your booking, please contact our Customer Services team on 01268 941 660, please make sure you have your booking reference ready for your call to be answered. Alternatively you can contact the team via email on firstname.lastname@example.orgLines are open 5 days a week, Monday to Friday 9am - 5.30pm, Saturday & Sunday Closed.
Manage My BookingIf you have paid a deposit, balances are due 12 weeks before departure; a balance reminder will be sent to you via email. Using our Manage My Booking tool, you can pay off your balance easily online and in instalments. To login to Manage My Booking you will need your file number reference - this can be found in the top right hand corner of your booking confirmation. Manage My Booking also allows you to view details of your trip, passenger details, your outstanding balance and your final balance due date.https://instantbreaks.myholidaypayment.co.uk/
Balance PaymentsAlternatively you can pay off your balance over the phone with a member of our admin team by calling us on 01268 941 660 and quoting your 8 digit File Number Reference.Should you have any further queries with regards to balance please do not hesitate to contact the admin team on 01268 941 660 who will be more than happy to answer your queries. We always try our best to accommodate client's needs within the limits of the terms and conditions of the operators involved with the booking.
TicketingTickets are processed approximately 7-10 days before departure. Tickets are issued in an e-ticket format so don't forget to check your email inbox for your travel documentation. If you change postal or email address please notify a member of our team on 01268 941 660 to ensure your travel documentation is sent to the correct place.
By PostInstant Breaks.com14 HemmellsBasildonSS15 6EDUnited Kingdom
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instantbreaks.com when selling travel arrangements is a trading name of The Midcounties Co-operative Ltd. instantbreaks.com is a Member of Midcounties Co-operative Travel Consortium. (ABTA P8314). Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct.
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www.instantbreaks.com, Address: 14 Hemmells, Basildon SS15 6ED, United Kingdom. ABTA P8314. Est. 1988© 1986 - 2023 Instant Breaks Limited.
Book with us with complete confidence. We want to ensure you experience a safe and enjoyable holiday – throughout your booking journey and every step of the way we are committed to advising you expertly, honestly and flexibility giving you financial security and peace of mind both of which are now more critical than ever.
No booking fees!At the moment, you can book your Disneyland® Paris package without booking fees and save £25.81. There's never been a better time to book!
If you have any questions, our customer care team are here to give you all the information needed to guide you through every step of your holiday journey. We also have our Instant Breaks Live Chat in the corner of this page, who'll be able to help at any time. If you still need to speak to our team, please visit our contact us page.
We know it's important to feel protected when booking your holiday. That's why all the holidays sold on this website are financially protected by the ATOL scheme when you buy an ATOL protected flight or flight inclusive holiday. Plus we're members of ABTA!
You're Fully ProtectedWhen booking a holiday, there's a lot to keep in mind from choosing the best hotels to selecting your travel and holidays extras! One of the most important things to know is that you and your money are protected. That's why Instant Breaks is a proud member of ABTA, helping us to provide a service that guarantees peace of mind to all of our customers.
While it's great to know that you're financially protected, it's good to understand what this actually means and so we're here to tell you just that!
What is ATOL Protection?Let's start with the basics, ATOL stands for 'Air Travel Organiser's Licence'.
When you book a flight or flight inclusive Holiday with us, your money is protected by ATOL. This means that in the unlikely event that we or any of your travel providers go bust, you'll be able to continue with your holiday or a suitable alternative holiday (at no extra cost) or receive a refund of the amount paid to us.
How does it work?All you need to do to become ATOL protected is book a flight or flight inclusive Holiday with us - it really is that simple!
What do I get?You will receive an official certificate! Once you've paid pr made a deposit, we'll issue your Flight Plus ATOL certificate. Make sure you take this with you when you travel, just in case.
What is ABTA?ABTA - The Travel Association is a trusted travel brand that has been operating for over 65 years, representing travel companies and tour operators, as well as offering both legal and financial support to the travelling public.
ABTA offers protection for package holidays that don't include air travel but may include rail, cruise or self-drive elements, for instance. If your travel company fails and your holiday can no longer go ahead, you will be entitled to a refund if you're yet to travel. If you are already on holiday, you can carry on enjoying your holiday knowing that alternative arrangements will be made to bring you home through ABTA.
Instant Breaks are proud full ABTA members, so you can travel with confidence! When you make any booking with us, you can be confident that your holiday is protected no matter what. In the unlikely event that something does go wrong, our ABTA membership guarantees that your money will be safe.
Code Of ConductAll ABTA-bonded companies are bound by a code of conduct, ensuring high standards when you book your holiday. If you don't feel like these have been met or you have been mis-sold a holiday, ABTA is there offer support and advice.
Booking with an ABTA member like us, comes with some big benefits!You'll have peace of mind knowing that your holiday is booked through a reputable company and is financially protected. Holidays are a big investment and it's important to know that, in the unlikely case that something goes wrong with your travel company, your money is safe. ABTA offers round-the-clock support, protection, and expertise, making it easy for you to get advice whenever you need it.
What is the difference between ATOL & ABTA?ATOL and ABTA both offer protection schemes for the travelling public. The main difference between the two is what is included in that protection. ABTA covers package holidays that include rail, cruise or self-drive transport but does not offer protection for flight-based packages. ABTA also provides advice for people who believe their holiday package has been mis-sold and are seeking compensation.
ATOL covers package holidays that include flights- for example, a flight and accommodation package. If your travel company ceases trading, you will be entitled to a refund if you have not yet travelled. If you are on holiday at the time, you will be flown home with repatriation flights through ATOL. However, ATOL does not cover flights which have been purchased directly through the airline.
Another difference between the two is that ATOL is a compulsory licensing system run by the government, while ABTA is a voluntary scheme that travel companies can sign up to if they meet the requirements.
We track competitor prices to ensure we can offer you the lowest price when you book with Instant Breaks.
Found your holiday cheaper somewhere else?We will do our best to match it! If you find your holiday (or hotel only) on an ABTA and ATOL protected travel website, we will look to match the lower price.
How do I make a claim?Simple! Before you make your booking, give one of our friendly Sales Team members a call on 0800 880 6660 and they will be able to confirm the validity of the price you found and see if we can match the price with your new Instant Breaks booking.
Ok great! What do I need to do now that I've found my holiday?
We offer money saving deals, exclusive freebies and instant rewards when you book with us. Any rewards will be highlighted at the time of booking online or over the phone by our sales team.
Booking a holiday in these changing climate can make you hesitant, but here at Instant Breaks we have you covered with our tailor-made covid cover plus travel insurance cover offering you the flexibility to book now and make should your holiday plans change later - we have can have you covered!
If your holiday is cancelled due to COVID-19 restrictions, you will be financially covered, along with benefits of a travel insurance policy we can now cover you for the following benefits below before starting your trip.