Given the very unusual circumstances we are now experiencing, we are receiving an extremely high level of contacts. Rest assured, we are doing all we can to answer your calls and emails as quickly as possible, so the fastest way for you to contact us is as follows;
New bookingsIf you would like to make or have a question prior to new booking, please call: 0800 808 6660 or email us on firstname.lastname@example.org.Lines are open 7 days a week, Monday to Saturday 8am - 10pm & Sunday 10am - 8pm.
Customer CareIf you have made a booking over the telephone or on our website and would like to discuss your booking, please contact our Customer Services team on 01268 941 660, please make sure you have your booking reference ready for your call to be answered. Alternatively you can contact the team via email on email@example.comLines are open 5 days a week, Monday to Friday 9am - 5.30pm, Saturday & Sunday Closed.
Manage My BookingIf you have paid a deposit, balances are due 12 weeks before departure; a balance reminder will be sent to you via email. Using our Manage My Booking tool, you can pay off your balance easily online and in instalments. To login to Manage My Booking you will need your file number reference - this can be found in the top right hand corner of your booking confirmation. Manage My Booking also allows you to view details of your trip, passenger details, your outstanding balance and your final balance due date.https://yhb.myholidaypayment.co.uk
Balance PaymentsAlternatively you can pay off your balance over the phone with a member of our admin team by calling us on 01268 941 660 and quoting your 8 digit File Number Reference.Should you have any further queries with regards to balance please do not hesitate to contact the admin team on 01268 941 660 who will be more than happy to answer your queries. We always try our best to accommodate client's needs within the limits of the terms and conditions of the operators involved with the booking.
TicketingTickets are processed approximately 14 days before departure. Tickets are issued in an e-ticket format so don't forget to check your email inbox for your travel documentation. If you change postal or email address please notify a member of our team on 01268 941 660 to ensure your travel documentation is sent to the correct place.
By PostInstant Breaks.com14 HemmellsBasildonSS15 6EDUnited Kingdom
instantbreaks.com when selling travel arrangements is a trading name of The Midcounties Co-operative Ltd. instantbreaks.com is a Member of Midcounties Co-operative Travel Consortium. (ABTA P6938). Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA's assistance and Code of Conduct.
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